We have proven track record, commitment and capabilities related to SAP Solutions and Technology to meet our customer specific requirements.
Some of our related services are listed below:
| SAP BASIS & Technical Consulting |
| SAP Strategic Managed Support |
| Professional Services |
| SAP Development & Application Services |
Operating System and Database Migration |
| Disaster Recovery We offer both On-site standby server plan as well as Off-site disaster recovery plan where we assist customers to duplicate their data center at their remote disaster recovery site and develop the business continuity plan that includes backup, checklist, activation procedures and rehearsal. |
| SAP System Security We provide services to secure our customers' SAP systems based on industry best practices recommended by SAP. Besides reviewing SAP user roles & authorizations, other security parameters will be tuned to ensure the security of the SAP system. This hardening of the SAP system will also ensure that the system will be secure enough to pass SAP system audits by other independent auditors. |
| System and Performance Monitoring We provide services to help our customers evaluate key performance and parameters of their SAP systems. Using relevant reporting and alerts, we will help customers implement a monitoring framework that allows them to closely watch over the performance of their SAP systems, be alerted to impending performance or system availability issues and put in place measures to prevent such issues from happening. |
Performance Tuning |
| Installation and upgrades Our consultants are certified SAP installers and have performed many installation and upgrades for SAP R/3, APO and BW. We work closely with our customers to establish installation/upgrade plans that ensure minimum downtime or disruption to their operation. |
| Technical Documentation With our technical documentation service, customers can put in place a system that will ensure all the precious knowledge and know-how are properly preserved within the organization rather than with the individuals they hire. We also help develop documentation that customers can use for training their new staff in the operation and usage of their SAP systems. |
| System Backup We help customers to establish comprehensive and reliable backup strategies for their SAP systems. We have experience in supporting various 3rd party backup software (such as Veritas, Legato and Arcserve…etc) in many of our customers SAP installations. Our company has the ability and experience to implement backup solutions with or without special backup agents. |
| Client and System Strategy An effective and well-planned client and system strategy is the precursor to a good change management process. Proper client and system landscape planning is a critical success factor for any successful SAP implementation and its ongoing maintenance. Only very experienced and certified SAP Technical Consultant can provide such critical advice before any SAP implementation project kicks off. Our company provides expertise in this area. |
| System Capacity Planning We provide services to check our customers SAP systems thoroughly to ensure that the current and planned usage will be sufficient to meet all requirements. Our extensive experience and leading edge stress testing tools will ensure that customers SAP systems will operate on hardware with appropriate capacity. |
| Archiving Data archiving is a means to save on hard-disk storage costs and improve system performance by getting old data out of your SAP system into secondary storage devices. Our company has initiated archiving plans and implemented them successfully for many customers. Pruning history data is a great strategy and a critical discipline for customers with enormous database size. |
| Change Management Many companies face problems with improper implementation of change management causing their development and production systems to go out of sync. We have proven expertise and methodologies to assist our customers in SAP Change Management. |
| Routine SAP and Database Admin and Background Processing We provide services to help our customers to setup checklist and procedures for the monitoring and execution of standard SAP jobs and database administration tasks in ensuring that their systems operate smoothly. |
| Output Management We help customers with routine tasks from the setting up of laser and barcode printers to the more complex challenges of setting up multi-tray and duplex printing or configuring a new print format. |
| Messaging Management Very often, SAP needs to be integrated with other 3rd party email and fax systems. Our consultants are experienced in the said integration for organizations with global requirements (such as double byte languages, like Japanese, Korean and Chinese). They are skilled in setting up relevant processes, so that troubleshooting and problem recovery becomes effortless. Our company also provides consultancy service to customers on how faxing function could be configured to save thousands in telecommunication costs. |
| Technical Support Providing quick and thorough support to your developers and configuration teams is our company's speciality. Our company provides services to help with the application of patches recommended by SAP notes, debugging ABAP code to fix functional problems and troubleshooting poorly written reports and interfaces. |
| Custom Development for Enhancing System Functionality Our company provides services to help customers carry out custom program development in SAP to enhance functionality. |
| WAN integration We provide services for the installation and connection of SAP system(s) to the SAP Service Center(s) for maintenance and support. SAP supports X.25, ISDN or Internet connection as a prerequisite to this service. |
| Setup and maintenance of SAP system landscape Configuring and setting up the right System Landscape architecture is a critical success factor for any SAP Implementation. Our company provides planned services for the setting up of the correction and transport system, separating development and production environment, setup of quality assurance system, special development system, additional delivery systems, and simulation/demo/training system. |
| Basis Managed Support We provide regular on-site visits, second-level support, emergency activation to keep your systems in a healthy state, hence protecting your IT investments. Monthly Systems Health Check reports will also be sent to keep you informed. |
| Application Managed Support We provide application support on FI, CO, SD, MM, HR, SEM and BW. This support includes bug-fixing, reports, expert advice and new configuration when necessary. |
| Basis & Application Managed Support In some customer cases, our company provides a complete outsource solution from basis support to application support. Our consultants can troubleshoot problems outside of SAP which affect your system performance. Our customers get expertise in all areas needed to run a world class SAP system. This is a very KEY factor why our consultants are different from others. |
| Administration Services We help with the administration and day to day operations of your systems. We regularly carry out extensive checks to detect system abnormalities and troubleshoot any problem that may occur. |
| Application Services Our application support team will handle your operation needs to change the application flow if necessary and to advise the users with impact analysis. |
| Backup Services We offer various backup services to protect the valuable data on your servers. Our services range from simple tape swaps on your equipment to comprehensive backups by backup jukebox systems. |
Database Services |
| Network Services We monitor your network utilization and prevent unauthorized access. Our company protects your highly critical backbone systems, which includes troubleshooting all network problems and to provide advice on the appropriate network structure, considering the bandwidth and necessary security. |
| Security Services We understand the security concerns many of our customers have. Our security services range from standard server auditing to virus protection, from private firewalls to VPN systems implementation, as well as real-time intrusion detection customization according to specific system needs. |
| Project Management, Technical Consulting and Solutions Architecture
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| SAP Workflow Development |
| SAP Web Dynpro, ABAP Dynpro Development |
| SAP ABAP & J2EE Development |
| XI Configuration and Development |
| Data migration from legacy to SAP |
| Consultancy role in ABAP/Workflow/XI > |
| Setup of IDOC and IDOC related services |
| Provide Human Resources temporary / permanent in ABAP/Workflow/BASIS/XI
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