Course Version: 62
Prerequisites
Essential
- None
Recommended
- SAPTEC Fundamentals of SAP Web AS
- ADM100 SAP Web AS Administration I
- SAP01 SAP Overview
Duration
- 5 days
Goals
- This course will introduce the Operations and Support Tools of the SAP Solution Manager.
- This training will enable you to describe the various tools that makeup the Operations side of Solution Manger as well as their features and functions.
- You will learn the basic requirements for installation and configuration for each of the possible scenarios of the SAP Solution Manager.
- These will be reinforced via the use of demonstrations, exercises, and SAP Tutors.
Audience
- System Administrators
- Technical Consultants
- Technical Managers
Software
- Solution Manager 7.0
Content
- SAP Solution Manager Overview
- Installation Overview
- Customizing SAP Solution Manager
- IMG structure (Basic and Optional Settings)
- Solution Monitoring
- System Monitoring
- Business Process Monitoring
- Service Desk
- Service Desk Reporting
- Message Processing
- Service Delivery
- Service Plan
- Issue tracking
- Maintenance Optimization
- EarlyWatch Alert Reporting
- Service Level Reporting
- Solution Reporting
- Service Reporting
- Availability Reporting
- System Administration Reporting
- Solution Manager Diagnostics
- Change Request Management
Notes
- The training material is only available in English
Quicktools
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Contact Us
- enquiries@eispl.com