BIT600 SAP Business Workflow – Concepts, Inboxes, Reporting and Template Usage

Course version: 2003/Q2

Duration

• 2 day(s)

Course Goals

• This course prepares participants to explain the fundamental terms and concepts in SAP Business Workflow and to make the appropriate settings for workflow processing.
• Participants learn how to find and activate business processes that are delivered by SAP (workflow templates).
• In the course, they also set up an organizational workflow model, process work items, and evaluate runtime tables.

Target Audience

• Project managers, project team members, consultants

Prerequisites

Essential:

• Fundamental experience using SAP systems

Recommended:

• SAPTEC Fundamentals of SAP Web AS
• SAP01 SAP Overview

Software Component(s) and Release(s)

• R/3 4.7

Course Content

• Workflow terminology
• Use of workflow and workflow templates
• Basic Customizing settings in the SAP Business Workflow system
• Inboxes:
  - Possible inboxes for work items
  - Defining substitutes
  - Processing work items
• Architecture:
  - Workflow components
  - Activating templates
• Determining agents using Organizational Management
  - Terminology
  - Structure of organizational units, positions, and jobs
• Enhancing templates: Configuration
• Reporting
• Training Assessment on the course content

Notes

• The course does not cover how to build customer-specific workflows.
• This course is not an introductory course. The units on reporting, Customizing, and inboxes are discussed in BIT600 (SAP Business Workflow – Concepts, Inboxes, Reporting and Template Usage) only.